Writings on longforms
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, a 10 min read
Content design for behavior change
Getting people to do something, while also telling them how to do it. Read more...
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, a 12 min read
Taking content design center stage in a crisis
Using crisis communication principles with stakeholders in SF’s pandemic response. Read more...
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, a 2 min read
Making content user-centered at San Francisco Digital Services
What it’s like working on content in-house in a local government agency. Read more...
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, a 14 min read
How to change your career if you are short on money, time, and energy
Transitioning from a cancer research job into a UX design career, without bootcamps, masters degrees, or a Type-A overachieving personality. Read more...
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, a 10 min read
How clear content can make living in San Francisco possible
How restructuring and rewriting content to a middle school reading level increased applications to a San Francisco affordable housing program by 34%. Read more...
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, a 8 min read
On The Dark Knight, IA Summit, and designing communities we want
In which I have a lot of feelings over The Dark Knight (released 10 years ago), UX, IA Summit, and ultimately, optimism in designing the communities we want. Read more...
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, a 8 min read
How to kick butt at your next job interview (even if you suck at speaking)!
Doing well at job interviews means more than being a slick public speaker. Learn how to deconstruct job descriptions to get hiring managers excited! (With an assist from The Incredibles because that’s just a classic.) Read more...
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, a 3 min read
How to make an impact as a designer
A hopefully-motivating hot take, with an assist from Captain America. Read more...
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, a 4 min read
Tips for a new design grad
What I’ve learned in the 3 years since my career change to UX. Read more...
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, a 12 min read
Building a network, for introverts!
How to build an amazing network to help with career growth—lessons learned from an extreme introvert! Read more...
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, a 12 min read
Everything you need to know about live-tweeting
Pre- and post-event tips about live-tweeting, from a 1 tweet per minute live-tweeter! Read more...
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, a 9 min read
GovTech, the job you never thought you’d love
Why government is an awesome place to work for a technologist, and what you need to get there. Read more...
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, a 2 min read
Ask “Why?”
What to do when you've been unhappy for a while. Read more...
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, a 5 min read
How I did user research on hitRECord, from user-generated content
A detailed thought walk-through about doing user research on hitRECord.org, from user-generated content already on the site. Read more...
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, a 4 min read
Hyper-us
Using social media, for good and bad. Read more...
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, a 2 min read
Why rejection was the best thing that ever happened to me
Accepting everything that happens to you. Read more...
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, a 4 min read
On being a freakin’ unicorn
About my life as a stutterer. Read more...
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, a 4 min read
When things work, until they don’t
Thoughts on the importance of UX from a newbie. Read more...