Enjoyed another “Evenings at the Loft” event, with different speakers discussing how empathy manifests in different workplaces. This one was cool because I was honestly curious how people could define “empathy” differently in UX. Given that I currently work in the government space, we don’t have much opportunity to directly empathize with end users (i.e. do proper user research or usability testing). But I still use a lot of empathy at work, for my fellow colleagues in order to get stuff shipped.
Anyway, onwards to the tweets!